Refund Policy
At Bongo Styles, we strive to provide a seamless and enjoyable experience for all users. This Refund Policy explains the circumstances under which refunds may be issued, how to request them, and related details.
Eligibility for Refunds
Refunds may be provided in cases such as:
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Incorrect Payments: If a user is charged the wrong amount or a duplicate payment occurs.
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Technical Issues: If content is inaccessible due to technical problems on Bongo Styles’s platform.
Please note that refunds are not guaranteed for content purchases, subscription fees, or creator payouts that have been successfully processed and accessed. All refund requests are evaluated on a case-by-case basis.
Refund Process
To request a refund, please follow these steps:
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Contact Bongo Styles using the information below.
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Provide the following details:
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Transaction ID or payment reference
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Registered email address
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Reason for requesting the refund
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Our team will review your request and respond within 5–7 business days. Approved refunds will be processed promptly through the original payment method.
Payment Methods
Refunds are applicable to the same payment method used for the original transaction, including:
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Digital wallets (e.g., PayPal, bKash, etc.)
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Bank transfers
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Credit or debit cards
Non-Refundable Cases
Refunds will not be issued in certain situations, including:
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Voluntary purchases of content that has been successfully accessed
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Services or subscriptions that have been fully used
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Any requests made outside the allowed refund period
Contact Information
For any refund inquiries or requests, please contact us:
Email: refunds@hotmam.com
Address: 124 City Road, London, United Kingdom
Our team is committed to addressing your concerns quickly and fairly.
Bongo Styles thanks you for using our platform responsibly and ensures transparency and support regarding all refund requests.
